Pricing

One price. Per resolution.
That's the whole bill.

No seats. No setup fees. No add-on modules. No charges for handoffs or silence. The number below is the number you pay.

$0.59 / resolution

That's it. No seats, no add-ons, no setup fees, and you only pay when a customer is genuinely helped.

01

Cost Estimator

See your bill before
you commit

Drag the sliders. We'll estimate your monthly cost, and what the same volume would cost on a seat-based tool.

50050,000
20%90%

Resolution rate is the share of conversations Fidiora closes without a human. You only pay for these, handoffs are free.

Your estimated Fidiora bill
$1,918
3,250 resolutions / mo
Seat-based tool (5 seats + AI add-on)$3,713
Fidiora$1,918
You'd save ~$1,795/mo vs. a seat-based tool

Comparison uses illustrative seat-based assumptions ($99/seat × 5 seats + $0.99 per AI resolution). Your actual savings depend on your current tooling.

Self-Serve Pay as you resolve
$0.59 / resolution

Everything included, nothing metered but resolutions. Start free, scale as you grow.

  • Unlimited seats & agents
  • All channels
  • Pipeline + rule engine
  • Lead capture
  • Analytics
  • Free human handoff
  • Spend caps
  • Standard support
Start Free

No credit card · Live in under an hour

Enterprise / High Volume
Custom

Volume pricing, advanced security, and a dedicated partner for teams resolving at scale.

  • Volume discounts
  • SSO & SAML
  • Role-based access
  • Audit logs
  • Custom data residency
  • Dedicated support
  • SLA guarantees
  • Onboarding help
Book a Call

15 minutes · no obligation

02

What you'll never be charged for

The fees that quietly triple a competitor's invoice simply don't exist here. Ever.

Set a monthly cap. Pick a ceiling and the bill can never go past it. Never get a surprise invoice.
  • Seat fees
  • Setup & onboarding fees
  • Add-on modules
  • Separate AI / Copilot pricing
  • Channel surcharges
  • Assumed or silent resolutions
  • Escalations to a human
FAQ

Straight answers.

What exactly counts as a resolution?
A resolution is when Fidiora answers a customer and their issue is genuinely closed, not an abandoned chat or a silent timeout. Handoffs to a human are always free. Read the full plain-English definition on the How we define a resolution page.
Is there really no seat fee?
Correct. Add your whole team, and your whole company, at no extra cost. You pay only for genuine resolutions.
How is this cheaper than Intercom?
Seat-based tools stack a per-seat license, a separate AI/Copilot add-on, and often channel fees on top. Fidiora has one line item. The estimator above shows the gap at your volume.
Can I set a spend cap?
Yes. Set a monthly ceiling; when you approach it, Fidiora notifies you or routes everything to your team. The bill can never exceed your cap.
Do I need to migrate or involve engineers?
No migration, no engineers. Fidiora works alongside your current helpdesk, and setup takes under an hour.
Is my data used to train models?
No. Your data is yours. We don't use your conversations or customer data to train third-party AI models, and we never sell it. You can export or delete it at any time.
Get Started

Predictable pricing, starting today.

Start free and only pay when a customer is actually helped.

Start Free Book a 15-min Demo

No credit card · Live in under an hour