Security and compliance
SSO and SAML, role-based access, audit logs, and encryption in transit and at rest. Your data stays yours and is never used to train third-party models.
← Solutions Enterprise Enterprise support
Enterprise support
that resolves at scale
The resolution quality and predictable pricing of Fidiora, with the security, control, and support an enterprise needs. Without the enterprise rollout.
15 minutes · no obligation
Built for scale,
security, and control
Data residency
Choose where your data is processed to meet regional and contractual requirements.
SLAs and reliability
Uptime commitments, priority support, and a public status page so you always know where things stand.
Control without code
Your CX and ops teams configure routing, tiers, and rules in plain language, so changes ship in minutes, not sprints.
Volume pricing
Per-resolution pricing with volume discounts and a spend cap, so cost scales with outcomes and never surprises you.
A dedicated partner
Onboarding help and a named contact who knows your account and your goals.
Why Enterprise Teams Choose Fidiora
Enterprise AI support usually means a long rollout and a bill tied to seats. Fidiora flips both: resolution-grade AI that goes live fast, priced per genuine resolution, with the security and control your review process requires. You resolve, don't deflect, and you only pay when a customer is genuinely helped.
Talk to us FAQ
Enterprise questions
How is enterprise pricing structured?
Per genuine resolution with volume discounts, plus a spend cap so the bill stays predictable. There are no seat fees. Talk to us for a quote based on your volume.
Do you support SSO and audit logs?
Yes. Enterprise plans include SSO and SAML, role-based access, and audit logs. Confirm your specific requirements with our team.
Can we control where data is processed?
Enterprise plans can request specific data residency. Your data is yours, encrypted, and never used to train third-party models.
How long does enterprise onboarding take?
The platform is built to go live fast, often in under an hour for core setup. Enterprise rollouts add security review and onboarding support, which we plan around your timeline.
Get Started
Resolve at scale, without the rollout.
Book a 15-minute call and see Fidiora handle enterprise support.
No credit card · Live in under an hour